Jurisprudence

  • Informations concernant l’affaire
    • ID national: link
    • État membre: Belgique
    • Nom commun:link
    • Type de décision: Décision de justice faisant l’objet d’un recours
    • Date de la décision: 10/02/2014
    • Juridiction: Hof van Beroep Antwerpen
    • Objet:
    • Demandeur: Jetair NV
    • Défendeur: Unknown
    • Mots clés: foreseeability, package travel, travel
  • Articles de la directive
    Package Travel Directive, Article 4, 7.
  • Note introductive
    A force majeure event does not relieve the travel organizer of its obligation to offer the consumer suitable alternative arrangements or compensation, where applicable, under article 4, 7. Directive 90/314.
  • Faits
    The defendants booked a holiday to India via the plaintiff, a travel organizer. On their journey back, the defendants stranded in Helsinki as a result of the eruption of the Eyjafjallajökull volcano. The defendants made additional costs to stay in Iceland and to plan their journey back to Belgium. They claimed the reimbursement of these costs from the plaintiff.
  • Question juridique
    Does a force majeure event, relieve the travel organizer of its obligation to offer the consumer suitable alternative arrangements or compensation, where applicable, under article 4, 7. Directive 90/314?
  • Décision

    The court ruled that according to article 4, 7. Directive 90/314 (implemented in Belgian law through article 15 of the Act of 16 February 1994) the plaintiff was indeed obliged to provide suitable alternatives or to compensate the consumer (where such alternatives are impossible or not acceptable to the consumer for good reasons).

    The fact that the plaintiff did not have a representative in Iceland was discarded as an invalid reason.

    Also, the fact that the problems occurred during the travel back to the country of departure, and not at the destination of the journey (i.e. India), is not deemed relevant. A flight back to the country of departure is considered part of the travel.

    The court further ruled that the force majeure event, caused by the volcano eruption, does not relieve the plaintiff from the aforementioned obligation. This is nowhere provided in the relevant legal provision, as a result of which the travel organizer's obligations continue to apply without limitation in case of such an event.

    Texte intégral: Texte intégral

  • Affaires liées
    triés par
    • État membre: Belgique
    • ID national: C.14.0335.N
    • Nom commun: link
    • Articles de la directive: Package Travel Directive, Article 4, 7.
    • Date de la décision: 13/03/2014

    Belgique C.14.0335.N link Package Travel Directive, Article 4, 7. Thu Mar 13 00:00:00 CET 2014
  • Doctrine
    triés par
    • État membre: Belgique
    • Titre: La force majeure appliquée au contrat de voyage
    • Auteur: GUYOT, C., DE PATOUL, O.

    Belgique La force majeure appliquée au contrat de voyage GUYOT, C., DE PATOUL, O.
  • Résultat
    The travel organizer was required to comply with its obligations under the package travel legislation.