Kohtupraktika

  • Juhtumi üksikasjad
    • Isikutunnistus: Consumer Disputes Committee, Judgement 19-1/21-11146-015
    • Liikmesriik: Eesti
    • Lühinimetus:N/A
    • Otsuse liik: Muu
    • Otsuse kuupäev: 21/12/2021
    • Kohus: Tarbijavaidluste Komisjon
    • Teema:
    • Hageja:
    • Kostja:
    • Võtmesõnad: misleading advertising, conformity, confusing marketing
  • Direktiivi artiklid
    Misleading and Comparative Advertising Directive, Article 3 Misleading and Comparative Advertising Directive, Article 3
  • Põhimärkus

    Incorrect information on seller’s website and non-conformity with the product.

  • Faktid

    The consumer and the seller entered into a sales contract for the purchase of a light trailer. After receiving the light trailer, the consumer filed a complaint because he discovered different information about the parts than that of the trailer on the seller’s website and demanded that the trailer be rebuilt. In addition, the consumer detected a difference in the straight-ahead axle of the light trailer.

  • Õigusküsimus

    Is the seller responsible for misleading or confusing information on its website?

  • Otsus

    The Commission came to the conclusion that the light trailer complied with the terms of the contract and only partially satisfied the consumer's application, obliging the seller to regulate the trailer bridge and to amend the information published on their website.

    URL: https://jvis.ttja.ee/modules/media/media/download/15316243

    Täistekst: Täistekst

  • Seotud juhtumid

    Tulemused puuduvad

  • Õiguskirjandus

    Tulemused puuduvad

  • Tulemus

    The seller is required to regulate the trailer bridge withing 30 days. The judgement is subject to appeal in a country court.