Case law

  • Case Details
    • National ID: First Hall (Civil Court), Judgement No:552/2019
    • Member State: Malta
    • Common Name:N/A
    • Decision type: Court decision, first degree
    • Decision date: 28/04/0022
    • Court: First Hall (Civil Court)
    • Subject:
    • Plaintiff:
    • Defendant:
    • Keywords: unfair commercial practices, investments, professional diligence, informed choice
  • Directive Articles
    Unfair Commercial Practices Directive, Chapter 1, Article 2 Unfair Commercial Practices Directive, Chapter 1, Article 3 Unfair Commercial Practices Directive, Chapter 2, Article 5
  • Headnote

    ECLI:MT:CIVP:2022:131734


    The defendant acted in an abusive and negligent manner and, as a result, engaged in an unfair commercial practice towards the plaintiff. The defendant had a certain standard of professional diligence to uphold and to exercise towards its consumers given that the rights and obligations of both parties to the consumer contract are not the same. The Court also considered the issue of prescription, noting that the prescriptive period that applies to a certain matter depends on the claims brought forward by the consumer.

  • Facts

    The plaintiff had sought the advice of the defendant with respect to how to invest her money. She invested around €40,000 in a bond on the advice of the defendant, however she ended up losing a lot of the money invested as a result of how complex the financial instrument was. It resulted that the bond the plaintiff invested in was not suitable or appropriate for her and that the defendant failed to provide the plaintiff with adequate information about the bond she was investing in, contrary to the requirements of professional diligence.

  • Legal issue

    What standard of care and professional diligence is a trader expected to exercise when entering into a contract with a consumer?

  • Decision

    The Court held that the defendant acted in an abusive and negligent manner in its dealings with the plaintiff. The defendant, as a trader, has a certain standard of professional diligence it is expected to exercise towards its consumers. The Court emphasised that the rights and obligations of both parties to the consumer contract are not the same – the consumer, someone without experience in investing money, trusted the advice that was given to her by a professional.

    URL: https://ecourts.gov.mt/onlineservices/Judgements/Details?JudgementId=0&CaseJudgementId=131734

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  • Result

    The Court found for the plaintiff.