Plaintiffs bought from the defendant company a package holiday which included flights from Malta to Vancouver/London/Malta, four nights accommodation in Vancouver and an Alaska Cruise with Carnival Spirit which had to start on the 10th May 2006. This holiday was confirmed by defendant company and payment duly made. When on the 10th May 2006 plaintiffs came to take their Alaska cruise from Vancouver, they were told that they could not take this cruise as they required a visa to board the cruise liner to go to Alaska. Plaintiffs contended that at no stage did defendant company inform them that they needs a visa to take the Alaska cruise, Maltese nationals needing a visa to enter any part of the United States of America. Plaintiffs contended that because of defendant company’s negligence they suffered monetary damages amounting to 5,432 Maltese Liri. Defendant company replied that the need for a visa resulted in various sections of the documentation provided to plaintiffs whereby travellers are advised that it is their responsibility to check with the travel agent to determine what necessary documents are required when travelling. Defendant company further contended that it did what it could to assist plaintiffs also offering them a free cruise in the Mediterranean which was however refused.