The President stated that it is the trader’s obligation to provide price information of offered services and that the consumer has the right to know the price.
Reading the information as presented on the website of the defendant, the consumer cannot expect that obtaining access to the offered services could be subject to a price different from the price advertised on the website ("PLN 1.00 — PLN 1.22 including VAT"), nor that there are two types of prices, depending on the payment method.
Moreover, the consumer could not expect that the low fee relates only to payments effected by using the Pay Pal payment system. The way in which information was presented on the website caused a false impression to the average consumer, which influenced the transactional decision made by the consumer (which would not have been made, if he had not been misled). Next, the President indicated that the consumer was not informed about the necessary monitor resolution in which the website should be accessed to make sure that all necessary information is seen on the screen without the need to scroll down.
Therefore, taking into consideration the fact that the information about the price was presented in an unclear and ambiguous manner, the President came to the conclusion that the defendant breached the prohibition on unfair commercial practices.