Jurisprudence

  • Informations concernant l’affaire
    • ID national: No. 10-10.800
    • État membre: France
    • Nom commun:link
    • Type de décision: Décision de la Cour suprême
    • Date de la décision: 06/10/2011
    • Juridiction: Cour de cassation, première chambre civile (Paris)
    • Objet:
    • Demandeur: Association de défense des consommateurs Union Fédérale des consommateurs Que choisir (UFC)
    • Défendeur: DARTY et Fils
    • Mots clés: inaccurate information, informed decision, material information, precontractual information, product characteristics
  • Articles de la directive
    Unfair Commercial Practices Directive, Chapter 2, Section 1, Article 6, 1., (b) Unfair Commercial Practices Directive, Chapter 2, Section 1, Article 7, 1. Unfair Commercial Practices Directive, Chapter 2, Section 1, Article 7, 4., (a)
  • Note introductive
    The omission to inform the consumer on technical product specifications, even in the event the trader is not specialist in this matter, constitutes a misleading commercial practice.
  • Faits
    The plaintiff claimed that the defendant was selling computers that were pre-equipped with an operating system without informing consumers of the terms of use related to the pre-installed software.

    According to the plaintiff, the defendant thus concealed "essential" information to customers in violation of article L. 121-1 of the French Consumer Code, which would have been useful to them in order to make their transactional decision.

    The court of appeal had ruled that a professional trader, which is not specialized, did not need to inform consumers on the terms of use of the pre-installed software.

    The plaintiff filed an appeal against this decision with the Supreme Court.

     
  • Question juridique
    Does the omission of a trader, even in the event the trader is not specialist in this matter, to inform the consumer on technical product specifications, constitute a misleading commercial practice?
  • Décision

    The court, interpreting article L. 121-1 of the French Consumer Code, ruled that information which relates to the technical specifications of a computer that is pre-equipped with an operating system and software must be provided by any professional trader to the average consumer because (i) it is material information and (ii) it can help him make his transactional decision.

    URL: http://www.legifrance.gouv.fr/affichJuriJudi.do?oldAction=rechJuriJudi&idTexte=JURITEXT000024648294&fastReqId=2029716515&fastPos=1#

    Texte intégral: Texte intégral

  • Affaires liées

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  • Doctrine

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  • Résultat
    The plaintiff's request was granted.