In 2007, the Danish Broadcasting Corporation, which provides public-service television in Denmark, decided that their signals would be sent with MPEG 4-standard starting from 2009 and that the previous MPEG 2 signal would only be broadcasted until 2012.
In January 2008, the consumer bought a television incapable of receiving the new MPEG 4 signal. The seller did not inform the consumer that he would have to buy a tv-box in order to receive new channels and that the television could not receive the old channels by 2012. Afterwards, the consumer bought the box and used the television until 2012.