Based on the decision of the first instance administrative body, the defendant was imposed with a fine amounting to EUR 3,000 as multiple breaches of the respective applicable law, in particular Section 3 (1), Section 4 (2) (a), Section 4 (2) (b) and Section 4 (2)(c) of Act No. 250/2007 Coll. on consumer protection, as amended, had been discovered by means of investigation carried out in the defendant's e-shop by the inspectors. All of the mentioned breaches were considered as unfair terms in consumer contracts as they created an unbalance in rights and obligations of the contractual parties and, moreover, they imposed obligations without any legal grounds on the consumers.
The e-shop of the defendant, for instance, included in its terms and conditions a statement that "the purchaser confirms by sending the order to the seller that the seller has complied with the information obligation pursuant to § 3 (1) of Act No. 102/2014 Coll. on the protection of consumers in sale of goods or provision of services under distance contracts or contracts executed outside the business premises of the seller, as amended, (implemented from Article 6 (1) of the Directive 2011/83/EU). The first instance administrative body declared such condition to be contrary to Section 3 (1) of Act No. 102/2014 Coll. on the protection of consumers in sale of goods or provision of services under distance contracts or contracts executed outside the business premises of the seller, as amended.