Case law

  • Case Details
    • National ID: Decision no. 236/2016
    • Member State: Romania
    • Common Name:link
    • Decision type: Court decision in appeal
    • Decision date: 26/05/2016
    • Court: Galați Tribunal
    • Subject:
    • Plaintiff: Unknown
    • Defendant: Unknown
    • Keywords: health and safety, price, refund, right of withdrawal
  • Directive Articles
    Consumer Rights Directive, Chapter 3, Article 14, 1.
  • Headnote
    The seller does not have the right to refuse the refunding of the price of the returned products, even if they are deteriorated, since no objection was made by the seller at the moment of receiving the returned products.
  • Facts
    The plaintiff and the defendant concluded a sale-purchase agreement. By notification, the plaintiff expressed his intention to terminate the agreement, within the 14 days specified in the contract. His decision was motivated by the fact that the use of the product affected his health.
    The plaintiff personally delivered the product to the seller, as ascertained in the minutes drafted on this occasion.
    The defendant claimed that the condition of the goods received did not meet the rigors of hygiene, showed traces of use and deterioration, the original packaging was unsealed and, thus making the re-sale impossible.
    The goods were taken under signature by a representative of the defendant, and at that time, no objections were made regarding their condition.
  • Legal issue
    The court held that the plaintiff is entitled, under the terms of the contract, to return the purchased products, without justifying his decision, within 14 days from the purchase, and also has the right to be refunded the advance payment. Moreover, the defendant is responsible for receiving the goods without performing an immediate verification of their integrity.
  • Decision

    Does the seller have the right to refuse the refunding of the price in case no objections were made regarding the condition of the product when the buyer returned the product?

    Full text: Full text

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  • Result
    The plaintiff`s appeal was rejected.