The entrepreneur deals with, among other things, proofreading of texts and offers this service on his website. At the beginning of April 2017, the consumer contacted her by e-mail and ordered a linguistic proofreading of his diploma thesis. The businesswoman emailed a modified text of the diploma thesis to the consumer. However, according to the consumer, the correction was not carried out properly. Therefore, the consumer did not pay the agreed price and claimed defects. The businesswoman provided him with a discount, however, at the end of April 2017, the consumer withdrew from the contract without paying anything to the entrepreneur for the correction.
The businesswoman then demanded a lawsuit to pay CZK 2,399 with accessories. The consumer argued that none of the reasons under Section 1837 of the Civil Code for which he could not withdraw from the contract as a consumer were fulfilled. According to the District Court, a contract was concluded between the consumer and the businesswoman for a work which the consumer took but did not pay for it. According to the district court, the consumer did not prove that the work - i.e., the linguistic proofreading of the text - had defects. The statement of the thesis supervisor about the language shortcomings of the diploma thesis was not considered by the district court to be credible evidence.