Consumer Rights Directive (2011/83) - Italy

National Law

  • Statute 6/02/1996, n. 52, art. 25 “Implementation of the Directive 93/13/EEC relating to unfair terms in contracts concluded between a seller or supplier and a consumer”
    • Adoption date for national laws: 06/02/1996
    • In force date: 06/03/1996
Statute 6/02/1996, n. 52, art. 25 “Implementation of the Directive 93/13/EEC relating to unfair terms in contracts concluded between a seller or supplier and a consumer” 06/02/1996 06/03/1996
  • Legislative decree 9/11/1998, n. 427 “Implementation of the Directive 94/47/EC on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use one or more immovable properties on a timeshare basis”
Legislative decree 9/11/1998, n. 427 “Implementation of the Directive 94/47/EC on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use one or more immovable properties on a timeshare basis” 09/11/1998 15/02/1999
  • Legislative Decree of 25 February 2000 n. 84 “Implementation of Directive 98/6/EC on consumer protection in the indication of the prices of products offered to consumers“
    • Adoption date for national laws: 25/02/2000
    • In force date: 12/05/2000
Legislative Decree of 25 February 2000 n. 84 “Implementation of Directive 98/6/EC on consumer protection in the indication of the prices of products offered to consumers“ 25/02/2000 12/05/2000
  • Legislative decree of 2 February 2002, n. 24 “Implementation of Directive 99/44/EC on certain aspects of the sale of consumer goods and associated guarantees”
    • Adoption date for national laws: 02/02/2002
    • In force date: 18/02/2002
Legislative decree of 2 February 2002, n. 24 “Implementation of Directive 99/44/EC on certain aspects of the sale of consumer goods and associated guarantees” 02/02/2002 18/02/2002
Consumer code 06/09/2005 23/10/2005
Consumer code 06/09/2005 23/10/2005
  • Legislative Decree No 146 of 2 August 2007, "Implementing directive 2005/29/EC concerning unfair busines-to-consumer commercial practices in the internal market"
Legislative Decree No 146 of 2 August 2007, "Implementing directive 2005/29/EC concerning unfair busines-to-consumer commercial practices in the internal market" 02/08/2007 21/09/2007
  • Legislative Decree no 145 of 2 August 2007 - Implementation of Article 14 of Directive 2005/29 / EC amending Directive 84/450 / EEC on deceptive advertising
    • Adoption date for national laws: 02/08/2007
    • In force date: 21/09/2007
Legislative Decree no 145 of 2 August 2007 - Implementation of Article 14 of Directive 2005/29 / EC amending Directive 84/450 / EEC on deceptive advertising 02/08/2007 21/09/2007
  • Legislative Decree no. 145 of August 2nd 2007 - "Implementing Section 14 of Directive 2005/29/EC"
    • Adoption date for national laws: 02/08/2007
    • In force date: 21/09/2007
Legislative Decree no. 145 of August 2nd 2007 - "Implementing Section 14 of Directive 2005/29/EC" 02/08/2007 21/09/2007
  • Legislative Decree 2 August 2007 no. 146 - Implementation of Directive 2005/29 /EC concerning unfair business-to-consumer commercial practices in the internal market
    • Adoption date for national laws: 02/08/2007
    • In force date: 21/09/2007
Legislative Decree 2 August 2007 no. 146 - Implementation of Directive 2005/29 /EC concerning unfair business-to-consumer commercial practices in the internal market 02/08/2007 21/09/2007
  • Legislative Decree 23 May 2011, n.79 - Annex A - Tourism Code
    • Adoption date for national laws: 23/05/2011
    • In force date: 21/06/2011
Legislative Decree 23 May 2011, n.79 - Annex A - Tourism Code 23/05/2011 21/06/2011
  • Legislative Decree of 23 May 2011, n. 79 - Tourism Code
    • Adoption date for national laws: 01/01/9999
    • In force date: 01/01/9999
Legislative Decree of 23 May 2011, n. 79 - Tourism Code 01/01/9999 01/01/9999

Enforcement System

No results available

Cases

  • Case PS9815 - Decision No. 25698
    • National ID: Case PS9815 - Decision No. 25698
    • Common Name: Acea Energia - Attivazioni non richieste
    • Directive Part: Chapter 3, Article 9 Chapter 3, Article 6, 1., (h) Chapter 3, Article 8, 7. Chapter 3, Article 8, 6.
    • Decision type: Other
    • Decision date: 04/11/2015
Case PS9815 - Decision No. 25698 Acea Energia - Attivazioni non richieste Chapter 3, Article 9 Chapter 3, Article 6, 1., (h) Chapter 3, Article 8, 7. Chapter 3, Article 8, 6." Other" 04/11/2015
  • PS9353 - Decision No. 25911
    • National ID: PS9353 - Decision No. 25911
    • Common Name: Amazon - Market place - Garanzia legale
    • Directive Part: Chapter 3, Article 6 Chapter 3, Article 8, 2.
    • Decision type: Other
    • Decision date: 09/03/2016
PS9353 - Decision No. 25911 Amazon - Market place - Garanzia legale Chapter 3, Article 6 Chapter 3, Article 8, 2." Other" 09/03/2016
  • Case PS9406 - Decision No. 25696
    • National ID: Case PS9406 - Decision No. 25696
    • Common Name: Bee Twin - Attivazioni non richieste
    • Directive Part: Chapter 3, Article 9 Chapter 3, Article 8, 6.
    • Decision type: Other
    • Decision date: 04/11/2015
Case PS9406 - Decision No. 25696 Bee Twin - Attivazioni non richieste Chapter 3, Article 9 Chapter 3, Article 8, 6." Other" 04/11/2015
  • Case PS9769 - Decision No. 25697
    • National ID: Case PS9769 - Decision No. 25697
    • Common Name: Enel Energia - Attivazioni non richieste
    • Directive Part: Chapter 3, Article 6, 1., (h) Chapter 3, Article 8, 6.
    • Decision type: Other
    • Decision date: 04/11/2015
Case PS9769 - Decision No. 25697 Enel Energia - Attivazioni non richieste Chapter 3, Article 6, 1., (h) Chapter 3, Article 8, 6." Other" 04/11/2015
  • Case PS10000 - Decision No. 25701
    • National ID: Case PS10000 - Decision No. 25701
    • Common Name: Eni- Attivazione non richiesta
    • Directive Part: Chapter 3, Article 9 Chapter 3, Article 8, 7. Chapter 3, Article 8, 6.
    • Decision type: Other
    • Decision date: 04/11/2015
Case PS10000 - Decision No. 25701 Eni- Attivazione non richiesta Chapter 3, Article 9 Chapter 3, Article 8, 7. Chapter 3, Article 8, 6." Other" 04/11/2015
  • Case PS9578 - Decision No. 25707
    • National ID: Case PS9578 - Decision No. 25707
    • Common Name: GDF Suez - Attivazioni non richieste
    • Directive Part: Chapter 3, Article 9 Chapter 3, Article 8, 7. Chapter 3, Article 8, 6.
    • Decision type: Other
    • Decision date: 11/11/2015
Case PS9578 - Decision No. 25707 GDF Suez - Attivazioni non richieste Chapter 3, Article 9 Chapter 3, Article 8, 7. Chapter 3, Article 8, 6." Other" 11/11/2015
  • Case PS9834 - Decision No. 25708
    • National ID: Case PS9834 - Decision No. 25708
    • Common Name: Green Network - Attivazioni non richieste
    • Directive Part: Chapter 3, Article 11 Chapter 3, Article 6, 1., (h) Chapter 3, Article 8, 6. Chapter 3, Article 9, 2., (c)
    • Decision type: Other
    • Decision date: 11/11/2015
Case PS9834 - Decision No. 25708 Green Network - Attivazioni non richieste Chapter 3, Article 11 Chapter 3, Article 6, 1., (h) Chapter 3, Article 8, 6. Chapter 3, Article 9, 2., (c)" Other" 11/11/2015
  • PS10042 - Decision No. 25759
    • National ID: PS10042 - Decision No. 25759
    • Common Name: H3G - Sweep garanzia legale / commerciale
    • Directive Part: Chapter 3, Article 6 Chapter 3, Article 8, 1.
    • Decision type: Other
    • Decision date: 02/12/2015
PS10042 - Decision No. 25759 H3G - Sweep garanzia legale / commerciale Chapter 3, Article 6 Chapter 3, Article 8, 1." Other" 02/12/2015
  • Case PS9999 - Decision No. 25700
    • National ID: Case PS9999 - Decision No. 25700
    • Common Name: Hera - Attivazioni non richieste
    • Directive Part: Chapter 3, Article 9 Chapter 3, Article 8, 7. Chapter 3, Article 8, 6.
    • Decision type: Other
    • Decision date: 04/11/2015
Case PS9999 - Decision No. 25700 Hera - Attivazioni non richieste Chapter 3, Article 9 Chapter 3, Article 8, 7. Chapter 3, Article 8, 6." Other" 04/11/2015
  • PS9235 - Decision No. 26183
    • National ID: PS9235 - Decision No. 26183
    • Common Name: Norwegian Air Shuttle - Commissioni su carta di credito
    • Directive Part: Chapter 4, Article 19
    • Decision type: Other
    • Decision date: 28/09/2016
PS9235 - Decision No. 26183 Norwegian Air Shuttle - Commissioni su carta di credito Chapter 4, Article 19" Other" 28/09/2016
  • PS10035 - Decision No. 25702
    • National ID: PS10035 - Decision No. 25702
    • Common Name: PC ITALIA - Sweep garanzia legale/commerciale
    • Directive Part: Chapter 3, Article 11 Chapter 3, Article 9 Chapter 3, Article 6
    • Decision type: Other
    • Decision date: 04/11/2015
PS10035 - Decision No. 25702 PC ITALIA - Sweep garanzia legale/commerciale Chapter 3, Article 11 Chapter 3, Article 9 Chapter 3, Article 6" Other" 04/11/2015
  • PS9981 - Decision No. 25634
    • National ID: PS9981 - Decision No. 25634
    • Common Name: Sky - Procedure di teleselling
    • Directive Part: Chapter 3, Article 8, 7. Chapter 3, Article 8, 6.
    • Decision type: Other
    • Decision date: 30/09/2015
PS9981 - Decision No. 25634 Sky - Procedure di teleselling Chapter 3, Article 8, 7. Chapter 3, Article 8, 6." Other" 30/09/2015
  • PS10186 - Decision No. 25904
    • National ID: PS10186 - Decision No. 25904
    • Common Name: Vodafone - Servizio Exclusive
    • Directive Part: Chapter 4, Article 22
    • Decision type: Other
    • Decision date: 09/03/2016
PS10186 - Decision No. 25904 Vodafone - Servizio Exclusive Chapter 4, Article 22" Other" 09/03/2016
  • PS9579 - Decision No. 25331
    • National ID: PS9579 - Decision No. 25331
    • Common Name: Wind - Distribuzione con addebito automatico elenchi telefonici
    • Directive Part: Chapter 4, Article 22
    • Decision type: Other
    • Decision date: 03/03/2015
PS9579 - Decision No. 25331 Wind - Distribuzione con addebito automatico elenchi telefonici Chapter 4, Article 22" Other" 03/03/2015

Legal Literature

  • Rivista di diritto privato, 2015, fasc. 2, pagg. 189-201
    • Reference: Rivista di diritto privato, 2015, fasc. 2, pagg. 189-201
    • Title: The change introduced in the Consumer Code in the field of distance contracts with consumers. First comments on Legislative Decree No. 21/2014 as implementation law of Directive 2011/83/EU
    • Author: DELFINI, F.
    • Publication Year: 2015
Rivista di diritto privato, 2015, fasc. 2, pagg. 189-201 The change introduced in the Consumer Code in the field of distance contracts with consumers. First comments on Legislative Decree No. 21/2014 as implementation law of Directive 2011/83/EU DELFINI, F. 01/01/1970
Europa e Diritto Privato, fasc. 1, 2016, pag. 57 The contra legem practices and the conclusion of the contract: the «inertia selling» PIRAINO, F. 01/01/1970
I Contratti, 2016, fasc. 5, pagg. 500-512 The delivery in the new Consumer Code ADDIS, F. 01/01/1970
  • GiustiziaCivile.com
    • Reference: GiustiziaCivile.com
    • Title: The implementation of Directive 2011/83/UE: first comments
    • Author: PERUGINI, S.
    • Publication Year: 2014
GiustiziaCivile.com The implementation of Directive 2011/83/UE: first comments PERUGINI, S. 01/01/1970
  • Europa e diritto privato, 2014, fasc. 3, pagg. 927-1015
Europa e diritto privato, 2014, fasc. 3, pagg. 927-1015 The implementation of the consumer rights directive between the modernization of old categories and "new rights" BATTELLI, E. 01/01/1970
Rivista di diritto dell'impresa, 2015, fasc. 1, pagg. 1-19 The unfair commercial practices in distance contracts RICCIUTO, V. 01/01/1970

Other material

No results available