Mediation in Member States - Netherlands
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In mediation, parties, assisted by an independent mediator, resolve the conflict together and this type of out-of-court dispute resolution brings many benefits. In many cases, mediation is necessary for a short period of time. This can prevent long and costly journeys. And it helps to maintain the relationship between the parties The parties will work together to find a solution.
Who can be contacted?
There are various registers of mediators in the Netherlands. The Dutch Mediators’ Federation (MfN) manages the Register of Mediators (previously known as the NMI Register). The MfN is the federation representing the largest mediators’ associations in the Netherlands. The MfN register contains only mediators who satisfy carefully considered quality standards. The Dutch government uses the MfN’s standards as the basis for the register of mediators who work under the legal aidsystem (register of the Legal Aid Board). In addition, the ADR International Register also exists.
Address of the Mediator Federation:
3012 KM Rotterdam
The postal address is:
PO Box 21499
3001 AL Rotterdam
Telephone: 010-201 23 44 E-mail address:
In which area is recourse to mediation admissible and/or the most common?
Mediation is always allowed and is most frequently used in civil law and public law. The application of mediation in criminal law has also been possible for a number of years.
Are there specific rules to follow?
Recourse to mediation is entirely voluntary. Participating parties are not legally obliged to sign a so-called media agreement. Such an agreement contains agreements on, for example, confidentiality and representation of the parties. Parties using the services of an MfN mediator are required by the MfN Media Regulation 2017 to sign a media agreement.
An MfN mediator shall comply with the rules of conduct and the media rules established by the MfN. If you have a complaint about the functioning of a mediator, you can lodge the complaint with the SKM (Stichting Kwkwaliteit Mediators).
Information and training
To be included in the Register of Mediators, mediators must have completed a recognised basic mediation training course, have passed the theoretical knowledge examination and assessment centre and provide a Declaration Omtrent de Gedrag (VOG).
In addition, they must maintain their knowledge over a three-year period. For example, they must do at least nine mediations with a minimum of 36 contacts and complete at least two mediations with a total of at least 8 contact hours in a year. Of the nine media outlets every three years, at least three have been completed by written agreement. Of the 9 media outlets per three years, up to three mediations are co-mediation during this period. In addition, mediators should obtain 48 “PE” points (continuous education) per three-year period with an obligation to interact. Mediators should also participate every three years in a Peer Review, the quality tool by which an independent and impartial professional assesses whether the media services meet the average level that can be expected from a professional. In other words, the Netherlands imposes high requirements on the quality of mediators included in the Register of Mediators.
What is the cost of mediation?
The hourly rate may vary from one mediator to another. In addition to experience, the mediator’s professional background and specialisation play a role. It is wise to ask the mediator beforehand what the hourly rate is and what additional costs should be considered. The mediator should always specify his or her costs. In addition, the cost of mediation depends on the duration and number of times a mediator is consulted. The average cost of a mediator is EUR 150 per hour (excluding VAT).
If you are unable to pay the costs for a mediator, you may be eligible for subsidised legal aid under certain conditions. If you are entitled to subsidised legal aid, you will only pay the “own contribution”. The amount of the own contribution depends on your income and wealth.
For more information on the costs of mediation, please contact us here.
Is it possible to enforce an agreement resulting from mediation?
The law allows parties to a dispute to request that a written agreement reached through mediation be made enforceable.
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Last update: 17/11/2020