• Õiguskirjanduse üksikasjad
    • Liikmesriik: Eesti
    • Pealkiri: What are the rights of a consumer when the smart good is not smart anymore?
    • Alapealkiri:
    • Liik: Article
    • URL: https://www.ajakiri.ut.ee/artikkel/3033
    • Autor: KALAMEES, P; SEIN, K.
    • Viide: Universitas Tartuensis.
    • Ilmumisaasta: 2019
    • Võtmesõnad: consumer rights, consumer goods, digital service, remedies, enforcement
  • Direktiivi artiklid
    Consumer Sales and Guarantees Directive, Article 2 Consumer Sales and Guarantees Directive, Article 3
  • Põhimärkus

    Millised on tarbija õigused, kui seade pole enam nutikas?

    The article discusses the rights of the consumers under the current Estonian law if his smart good fails to function due to the problems of an ancillary digital service. The article concludes that under the current legal rules, the consumers are not well protected as the seller is most likely not liable for the non-functioning digital service required for the full functionality of the product (e.g an app operating a smart fridge). The consumers would also face practical problems if they wanted to exercise remedies against the digital services providers as they are often situated outside the EU, making enforcement extremely difficult.

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