The author discusses the response of Slovenia and some other countries to the Coronavirus pandemic in the light of consumer rights in the field of package travel and air transport and draws attention to violations that occur in practice. The impact of the Coronavirus on the tourism industry is reflected not only in the general decline in traffic and cross-border travel, but also in the restriction of consumer rights. The author points out that consumers are in the position, where they involuntarily credit tourist organisers and tourist agencies in order to prevent their insolvency, when at the same time consumers undoubtedly feel financial difficulties in their private lives. There is a trend of restricting consumer rights in order to protect tourist agencies. In the future, it will be interesting to observe the development of proceedings initiated by the European Commission against the Member States for breaches of EU law, as well as the implementation of recommended credits and other measures. Despite the crisis, the European Commission emphasises that consumers must retain the right to a refund in the event of a package trip or flight being cancelled.