Legal Literature

Consumer Rights Directive, Chapter 1, Article 2, (8), (c) Consumer Rights Directive, Chapter 3, Article 7, 3. Consumer Rights Directive, Chapter 3, Article 9, 3.

This article examines whether the new rules on withdrawal from distance contracts strengthens or weakens consumer protection. The article covers various topics ranging from the actual implementation of the Directive to definitions and the specific rules on withdrawal and the duty to provide information. The authors conclude that the new Consumer Contracts Act, which implements the Directive, is a bit unclear on some issues and that it weakens consumer protection in certain areas compared to the old law but that those flaws are offset by the overall strengthening of consumer rights.