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Member State Spain
Title My rights as consumer
Emanating from Administrative Body of the Autonomous Community of Madrid
URL http://www.madrid.org/cs/Satellite?blobcol=urldata&blobheader=application%2Fpdf&blobheadername1=Content-Disposition&blobheadervalue1=filename%3DPTCS_Documento2011Gu%C3%ADaMisderechoscomoconsumidor.pdf&blobkey=id&blobtable=MungoBlobs&blobwhere=1352811914444&ssbinary=true
Keywords consumer rights, distance contracting, national law, off-premises contract, right of withdrawal
PDF

Consumer Sales and Guarantees Directive, Article 2 , Consumer Sales and Guarantees Directive, Article 3 , Consumer Sales and Guarantees Directive, Article 6 , Consumer Rights Directive, Chapter 3, Article 7 , Consumer Rights Directive, Chapter 3, Article 8

This is a guideline addressed to consumers which summarises the rights vested in them. The guideline is organised in different chapters, which deal with the regime of consumer rights depending on the type of trader (mall, small retailer, electronic sales, etc).
This is not law, nor soft law, it is of merely informative nature.
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