Consumer Rights Directive (2011/83) - Netherlands

National Law

  • General Act on Computation of Time
    • Adoption date for national laws: Sat Jul 25 00:00:00 CET 1964
    • In force date: Thu Apr 01 00:00:00 CET 1965
General Act on Computation of Time 25/07/1964 01/04/1965
  • Doorstep Selling Law
    • Adoption date for national laws: Fri Sep 07 00:00:00 CET 1973
    • In force date: Fri Aug 01 00:00:00 CET 1975
Doorstep Selling Law 07/09/1973 01/08/1975
  • Media Law
    • Adoption date for national laws: Tue Apr 21 00:00:00 CEST 1987
    • In force date: Thu Jun 04 00:00:00 CEST 1987
Media Law 21/04/1987 04/06/1987
  • Civil Code
    • Adoption date for national laws: Fri Nov 22 00:00:00 CET 1991
    • In force date: Wed Jan 01 00:00:00 CET 1992
Civil Code 22/11/1991 01/01/1992
  • Civil Code
    • Adoption date for national laws: Thu Dec 24 00:00:00 CET 1992
    • In force date: Thu Dec 31 00:00:00 CET 1992
Civil Code 24/12/1992 31/12/1992
  • Decree of 15 January 1993 containing rules concerning information that organisers of package travel must notify in the interest of travellers
    • Adoption date for national laws: Fri Jan 15 00:00:00 CET 1993
    • In force date: Wed Jan 27 00:00:00 CET 1993
Decree of 15 January 1993 containing rules concerning information that organisers of package travel must notify in the interest of travellers 15/01/1993 27/01/1993
  • Organized tours decree
    • Adoption date for national laws: Fri Jan 15 00:00:00 CET 1993
    • In force date: Wed Jan 27 00:00:00 CET 1993
Organized tours decree 15/01/1993 27/01/1993
  • Telecommunication Law
    • Adoption date for national laws: Mon Oct 19 00:00:00 CEST 1998
    • In force date: Thu Nov 05 00:00:00 CET 1998
Telecommunication Law 19/10/1998 05/11/1998
  • Adjustment of Book 6 of the DCC to Directive 93/13/EC
    • Adoption date for national laws: Sat Apr 10 00:00:00 CEST 1999
    • In force date: Fri Apr 16 00:00:00 CEST 1999
Adjustment of Book 6 of the DCC to Directive 93/13/EC 10/04/1999 16/04/1999
  • Law of 25 April 2000 on the adaptation of Book 3 and 6 of the CC to the Directive 98/27 on injunctions for the protection of consumers’ interests
    • Adoption date for national laws: Tue Apr 25 00:00:00 CEST 2000
    • In force date: Mon Jan 01 00:00:00 CET 2001
Law of 25 April 2000 on the adaptation of Book 3 and 6 of the CC to the Directive 98/27 on injunctions for the protection of consumers’ interests 25/04/2000 01/01/2001
  • Personal Data Protection Act
    • Adoption date for national laws: Thu Jul 06 00:00:00 CEST 2000
    • In force date: Sat Sep 01 00:00:00 CEST 2001
Personal Data Protection Act 06/07/2000 01/09/2001
  • Law of 21 December 2000 on the adaptation of Book 7 of the CC to Directive 97/7/EC regarding the protection of consumers by distance selling
    • Adoption date for national laws: Thu Dec 21 00:00:00 CET 2000
    • In force date: Thu Feb 01 00:00:00 CET 2001
Law of 21 December 2000 on the adaptation of Book 7 of the CC to Directive 97/7/EC regarding the protection of consumers by distance selling 21/12/2000 01/02/2001
  • Code of Civil Procedure
    • Adoption date for national laws: Thu Dec 06 00:00:00 CET 2001
    • In force date: Fri Oct 12 00:00:00 CEST 2001
Code of Civil Procedure 06/12/2001 12/10/2001
  • Civil Code
    • Adoption date for national laws: Thu Mar 28 00:00:00 CET 2002
    • In force date: Fri Apr 12 00:00:00 CEST 2002
Civil Code 28/03/2002 12/04/2002
  • Decree on the indication of prices
    • Adoption date for national laws: Wed May 21 00:00:00 CEST 2003
    • In force date: Wed Jun 11 00:00:00 CEST 2003
Decree on the indication of prices 21/05/2003 11/06/2003
  • Products (Price Indications) Decree
    • Adoption date for national laws: Wed May 21 00:00:00 CEST 2003
    • In force date: Wed Jun 11 00:00:00 CEST 2003
Products (Price Indications) Decree 21/05/2003 11/06/2003
  • Dutch Civil Code
    • Adoption date for national laws: Mon Oct 18 00:00:00 CEST 2004
    • In force date: Mon Nov 01 00:00:00 CET 2004
Dutch Civil Code 18/10/2004 01/11/2004
  • Consumer Protection (Enforcement) Act
    • Adoption date for national laws: Mon Nov 20 00:00:00 CET 2006
    • In force date: Tue Dec 05 00:00:00 CET 2006
Consumer Protection (Enforcement) Act 20/11/2006 05/12/2006
  • Consumer Protection (Enforcement) Act
    • Adoption date for national laws: Mon Nov 20 00:00:00 CET 2006
    • In force date: Fri Dec 29 00:00:00 CET 2006
Consumer Protection (Enforcement) Act 20/11/2006 29/12/2006
  • Dutch Civil code
    • Adoption date for national laws: Mon Aug 25 00:00:00 CEST 2008
    • In force date: Mon Sep 15 00:00:00 CEST 2008
Dutch Civil code 25/08/2008 15/09/2008
(Dutch) Civil Code 25/09/2008 15/10/2008
  • General Administrative Law Act
    • Adoption date for national laws: Mon Dec 29 00:00:00 CET 2008
    • In force date: Sat Jun 04 00:00:00 CEST 1994
General Administrative Law Act 29/12/2008 04/06/1994
  • Civil Code
    • Adoption date for national laws: Thu Jan 27 00:00:00 CET 2011
    • In force date: Wed Feb 23 00:00:00 CET 2011
Civil Code 27/01/2011 23/02/2011
  • Dutch Civil Code
    • Adoption date for national laws: Thu Jan 27 00:00:00 CET 2011
    • In force date: Wed Feb 23 00:00:00 CET 2011
Dutch Civil Code 27/01/2011 23/02/2011
  • Dutch Civil Code
    • Adoption date for national laws: Wed Jan 23 00:00:00 CET 2013
    • In force date: Fri Jun 13 00:00:00 CEST 2014
Dutch Civil Code 23/01/2013 13/06/2014
  • Act on the establishment of an Authority for Consumers & Markets
    • Adoption date for national laws: Thu Feb 28 00:00:00 CET 2013
    • In force date: Thu Feb 28 00:00:00 CET 2013
Act on the establishment of an Authority for Consumers & Markets 28/02/2013 28/02/2013
  • Civil Code
    • Adoption date for national laws: Wed Mar 12 00:00:00 CET 2014
    • In force date: Fri Jun 13 00:00:00 CEST 2014
Civil Code 12/03/2014 13/06/2014
  • Consumer Protection Enforcement Act
    • Adoption date for national laws: Fri Jan 01 00:00:00 CET 9999
    • In force date: Fri Jan 01 00:00:00 CET 9999
Consumer Protection Enforcement Act 01/01/9999 01/01/9999

Enforcement System

No results available

Cases

  • ECLI:NL:RBROT:2015:8739
    • National ID: ECLI:NL:RBROT:2015:8739
    • Common Name: link
    • Directive Part: Chapter 3, Article 9, 2. Chapter 3, Article 9, 1. link Chapter 3, Article 6, 1., (h) Chapter 1, Article 2, (8), (b)
    • Decision type: Court decision, first degree
    • Decision date: Fri Nov 27 00:00:00 CET 2015
ECLI:NL:RBROT:2015:8739 link Chapter 3, Article 9, 2. Chapter 3, Article 9, 1. link Chapter 3, Article 6, 1., (h) Chapter 1, Article 2, (8), (b)" Court decision, first degree" 27/11/2015
  • ECLI:NL:RBOBR:2016:2425
    • National ID: ECLI:NL:RBOBR:2016:2425
    • Common Name: link
    • Directive Part: Chapter 3, Article 9 Chapter 3, Article 6, 1. link Chapter 1, Article 2, (8) Recitals, (22) Chapter 1, Article 2, (8), (c) Chapter 1, Article 2, (8), (b)
    • Decision type: Court decision, first degree
    • Decision date: Fri May 13 00:00:00 CEST 2016
ECLI:NL:RBOBR:2016:2425 link Chapter 3, Article 9 Chapter 3, Article 6, 1. link Chapter 1, Article 2, (8) Recitals, (22) Chapter 1, Article 2, (8), (c) Chapter 1, Article 2, (8), (b)" Court decision, first degree" 13/05/2016
  • ECLI:NL:RBMNE:2016:4541
    • National ID: ECLI:NL:RBMNE:2016:4541
    • Common Name: link
    • Directive Part: ANNEX I, B. Chapter 3, Article 10, 1. Chapter 3, Article 9, 2. link Chapter 3, Article 6, 1., (h) Chapter 3, Article 10
    • Decision type: Court decision, first degree
    • Decision date: Thu Aug 11 00:00:00 CEST 2016
ECLI:NL:RBMNE:2016:4541 link ANNEX I, B. Chapter 3, Article 10, 1. Chapter 3, Article 9, 2. link Chapter 3, Article 6, 1., (h) Chapter 3, Article 10" Court decision, first degree" 11/08/2016
  • ECLI:NL:RBOVE:2016:3230
    • National ID: ECLI:NL:RBOVE:2016:3230
    • Common Name: link
    • Directive Part: Annex I, 29. link Chapter 5, Article 27
    • Decision type: Court decision, first degree
    • Decision date: Tue Aug 23 00:00:00 CEST 2016
ECLI:NL:RBOVE:2016:3230 link Annex I, 29. link Chapter 5, Article 27" Court decision, first degree" 23/08/2016

Legal Literature

  • SEW, 2014/10
    • Reference: SEW, 2014/10
    • Title: A solid web of rules for closing electronic agreements
    • Author: SCHAUB, M.Y.
    • Publication Year: 2014
SEW, 2014/10 A solid web of rules for closing electronic agreements SCHAUB, M.Y. 01/01/1970
  • TvPp 2014/2
    • Reference: TvPp 2014/2
    • Title: Contracting with consumers at a distance: not that simple!
    • Author: SCHAUB, M.Y.
    • Publication Year: 2014
TvPp 2014/2 Contracting with consumers at a distance: not that simple! SCHAUB, M.Y. 01/01/1970
  • Bb 2016/47
    • Reference: Bb 2016/47
    • Title: Going once, going twice... not sold?
    • Author: VAN HARREVELD, P.M.
    • Publication Year: 2016
Bb 2016/47 Going once, going twice... not sold? VAN HARREVELD, P.M. 01/01/1970
  • NTBR 2015/31
    • Reference: NTBR 2015/31
    • Title: Sanctions and objectives of the European duty to disclose information
    • Author: TIGELAAR, L.B.A.
    • Publication Year: 2015
NTBR 2015/31 Sanctions and objectives of the European duty to disclose information TIGELAAR, L.B.A. 01/01/1970
  • TvC 2014/3
    • Reference: TvC 2014/3
    • Title: The European Directive on consumer rights, an uncertain result? A closer look at the implementation of the Directive in the Netherlands, Belgium and the United Kingdom.
    • Author: VAN KAMPEN, S.S.
    • Publication Year: 2014
TvC 2014/3 The European Directive on consumer rights, an uncertain result? A closer look at the implementation of the Directive in the Netherlands, Belgium and the United Kingdom. VAN KAMPEN, S.S. 01/01/1970
  • NTBR 2014/23
    • Reference: NTBR 2014/23
    • Title: The right of withdrawal with regard to long-distance buying
    • Author: SCHAUB, M.Y.
    • Publication Year: 2014
NTBR 2014/23 The right of withdrawal with regard to long-distance buying SCHAUB, M.Y. 01/01/1970
  • Asser/Hartkamp 3-1 2015/249
Asser/Hartkamp 3-1 2015/249 Unfair contractual clause HARTKAMP, A.S. 01/01/1970

Other material

No results available