Case law

  • Case Details
    • National ID: Court of Justice (Second Chamber), Judgement C-562/15
    • Member State: European Union
    • Common Name:Carrefour Hypermarchés SAS v ITM Alimentaire International SASU
    • Decision type: Court of Justice decision
    • Decision date: 08/02/2017
    • Court: Court of Justice
    • Subject:
    • Plaintiff:
    • Defendant:
    • Keywords: Objective price comparison, Misleading omission, comparative advertising, Permissibility , Material information
  • Directive Articles
    Misleading and Comparative Advertising Directive, Article 4 Misleading and Comparative Advertising Directive, Article 4 Unfair Commercial Practices Directive, Chapter 2, Section 1, Article 7
  • Headnote

    ECLI identifier: ECLI:EU:C:2017:95


    All comparative advertising must compare prices objectively and must not be misleading. The CJEU's decision clarifies that comparative price-based advertising of products in shops of different sizes is permissible, provided the consumer is informed both clearly, and in the advertisement itself, of the difference in the shop sizes. A key consideration will be whether the comparative advertising allows the consumer to make an informed transactional decision.

  • Facts

    In December 2012, Carrefour launched a television advertising campaign which compared the prices of 500 leading brand products available in Carrefour shops and in its competitors’ shops (including Intermarché). Carrefour offered to reimburse consumers twice the price difference if they found cheaper prices elsewhere. From the second televised advertisement onwards, all of the Intermarché shops selected for comparison were supermarkets, while all of the Carrefour shops were hypermarkets. That information appeared only in smaller letters beneath the name Intermarché.

    ITM, a company responsible for the strategy and commercial policy of the outlets belonging to the Intermarché retail chain, brought proceedings before the French courts seeking an injunction to stop Carrefour's advertising, and damages incurred from the misleading advertising.

    The Court of Appeal, Paris, asked the CJEU whether such advertising, which compares the prices of products sold in shops with different sizes or formats, is lawful in the light of the Misleading and Comparative Advertising Directive 2006/114. It also asked whether the fact that the shops concerned are of different sizes or formats constitutes material information which, in accordance with the Unfair Commercial Practices Directive 2005/29, must be brought to the knowledge of the consumer so that he/she can take a commercial decision in full knowledge of the facts.

  • Legal issue
    • Must Article 4(a) and (c) of Directive 2006/114, which provides that “comparative advertising shall be permitted when it is not misleading and it objectively compares one or more material, relevant, verifiable and representative features of those goods and services”, be interpreted as meaning that a comparison of the price of goods sold by retail outlets is permitted only if the goods are sold in shops with the same format or of the same size?

    • Does the fact that the shops whose prices are compared are of different sizes and formats constitute material information within the meaning of Directive 2005/29 and that must be brought to the knowledge of the consumer?

    • If so, to what degree and/or via what medium must that information be disseminated to the consumer?

  • Decision

    When comparative advertising does not relate to shops of the same size or format, the objectivity of the comparison may be distorted, and liable to be unlawful and misleading if the advertising does not mention that difference. The prices of everyday consumer goods are likely to vary in relation to the format or size of the shop, with the result that a comparison may have the effect of artificially creating or increasing the difference between the advertiser’s prices and the prices of its competitors.

    The CJEU found that comparative advertising which omits or hides material information which the average consumer requires in order to make an informed transactional decision, or which provides that information in an unclear, unintelligible, ambiguous or untimely manner, and which may consequently cause the average consumer to take a transactional decision that he/she would not otherwise have taken, is misleading. It is vital that the material information is provided both clearly, and in the advertisement itself. It is now for the national court to determine whether Carrefour has met that condition in the present case.

    URL: https://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX:62015CJ0562

    Full text: Full text

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  • Result

    The ECJ declared that such kind of advertising is misleading only if the consumer is not informed of the differences between the shops in question. Such information must not only be provided clearly, but must also be contained in the advertisement itself. The ECJ held that it was for the Court of Appeal, Paris, to determine whether that condition was met in this case.