The Ombudsman of the Consumer issued a written recommendation following a report filed by a consumer against the defendant, an electricity supplier.
According to this report, the defendant asked from the consumer, through the electricity invoices aimed at the consumer, to pay the consumer's wife’s 3.677 euros debt to the defendant.
This debt resulted from another contract for the supply of electricity in another estate/building, which the wife of the consumer had signed with the defendant. The consumer, an unemployed, was obliged to accept the payment of this debt, asking for an arrangement in installments of two months. Since he could not deal with the arrangement made with the defendant for his wife’s debt, the defendant cut off the supply of electricity at the consumer’s house.