- Recitals -
- Article 1 Object
- Article 2 Definitions
- Article 3 Exemptions
- Article 4 Prior Information
- Article 5 Written confirmation of information
- Article 6 Right of withdrawal
- Article 7 Performance
- Article 8 Payment by card
- Article 9 Inertia selling
- Article 10 Restrictions on the use of certain means of distance communication
- Article 11 Judicial or administrative redress
- Article 12 Binding nature
- Article 13 Community rules
- Article 14 Minimal clause
- Article 15 Implementation
- Article 16 Consumer information
- Article 17 Complaints systems
- Article 18 -
- Article 19 -
- Annex I Means of communication covered by Article 2(4)
- Annex II Financial services within the meaning of Article 3 (1)
Last update: 30/07/2018