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5 - My rights to support and assistance

Malta
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I am a victim of crime, who can I contact for support and assistance?

The Police
Website: https://pulizija.gov.mt/en/

National social welfare agency for children and families in need, Appoġġ
Website: https://pulizija.gov.mt/en/

The Justice Department - for assistance regarding compensation for injuries caused by crime
Contacts:
Email address: info.justicedepartment@gov.mt
Telephone number: +356 25674330
Address: 21, Triq l-Arċisqof, Valletta VLT1443

Legal Aid Malta Agency
Website: https://justice.gov.mt/en/Pages/justice.aspx

Hotline for victim support

Supportline 179

Is victim support free of charge?

Yes, victim support is free of charge.

What kind of support can I receive from the State services or from the authorities?

You have the right to receive support services consisting of the following:

  1. information, advice and support related to victims’ rights, including access to criminal injuries compensation schemes and information on your role in the criminal proceedings, including preparation to attend the criminal proceedings;
  2. information about or direct referral to any relevant support service available;
  3. emotional, and where available, psychological support;
  4. advice in relation to financial and practical issues;
  5. advice related to the risk and prevention of secondary or repeat victimisation, intimidation and retaliation.

What type of support can I receive from non-governmental organisations?

From Victim Support Malta you can receive emotional support to overcome trauma caused by a crime, legal information about criminal procedures related to victims of crime and practical aid such as assistance with communication with the police.
Website: https://victimsupport.org.mt/
St Jeanne Antide Foundation

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