Ítélkezési gyakorlat

  • Az ügy részletei
    • Nemzeti azonosító: Court of Appeal, Budapest, Judgement Pf.20885/2021/7
    • Tagállam: Magyarország
    • Közhasználatú név:N/A
    • Határozat típusa: Megtámadott bírósági határozat
    • A határozat napja: 27/01/2022
    • Bíróság: Fővárosi Ítélőtábla
    • Tárgy:
    • Felperes:
    • Alperes:
    • Kulcsszavak: data protection, consumer rights, transport, abusive language, blacklist
  • Az irányelv cikkei
    Unfair Commercial Practices Directive, Chapter 2, Section 2, Article 9, (d) Unfair Commercial Practices Directive, Chapter 2, Section 2, Article 9, (e)
  • Megjegyzés

    The service provider expressing a desire to not work again with the consumer in the future cannot be construed as discrimination, profiling or unfair commercial practice by itself.

  • Tények

    The plaintiff and respondent signed a transport contract, as part of which the respondent handled the personal data of the plaintiff. According to the plaintiff, the respondent utilized this personal data for means unrelated to the contract, such as including the plaintiff on an alleged “blacklist” for being an allegedly uncooperative consumer. As a result, the plaintiff launched proceedings against respondent, citing the breach of the GDPR and the FADP (Swiss data protection law) as chief issues.

  • Jogi kérdés

    Whether the respondent misused the plaintiff’s personal data.

  • Határozat

    The Court of Appeal found that the lower court committed no serious procedural error that would necessitate a retrial. Furthermore, analysing the email exchanges, the Court found that while the respondent’s employee indeed used the term “blacklist” in a later email, it did so in the clear context of being outraged by the plaintiff’s conduct and expressing a desire to not work with the plaintiff ever again. Furthermore, the owner of the company later apologized for the employee’s email and stated that there is no such list, which in the Court’s opinion reinforces that no such list existed. The Court found that the respondent committed no discrimination against the plaintiff. This would only be the case if the plaintiff had been treated differently than other consumers who conducted themselves in the same manner. Furthermore, expressing an intent to not work again in the future with the plaintiff cannot be construed as profiling.

    Teljes szöveg: Teljes szöveg

  • Kapcsolódó ügyek

    Nincs találat

  • Jogi szakirodalom

    Nincs találat

  • Eredmény

    The Court of Appeal upheld the ruling of the lower courts.