The Ombudsman deemed it proven that the only pre-contractual information provided by the defendant for the purchase of the bond was the oral information given to the consumer mentioning the amount of the bond, the date of expiry and the name of the issuer.
There was no other written pre-contractual information regarding a) the terms of the banking bond b) the risks deriving from the specific investment and c) the details of the issuer of the bond.
Additionally, there was no qualification of the client according to the risk that he is willing to undertake, the time that he is willing to invest as well as to his investment knowledge and targets.
URL: http://www.synigoroskatanaloti.gr/docs/reports/2011-11-21.%CE%A3%CF%85%CF%83%CF%84%CE%B1%CF%83%CE%B7-HSBC.pdf
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