Právní nauka

Consumer Sales and Guarantees Directive, Article 2 Consumer Sales and Guarantees Directive, Article 3 Unfair Commercial Practices Directive, Chapter 2, Article 5 Unfair Commercial Practices Directive, Chapter 2, Section 1, Article 6 Unfair Commercial Practices Directive, Chapter 2, Section 1, Article 7 Unfair Commercial Practices Directive, Chapter 2, Section 2, Article 8 Consumer Rights Directive, Chapter 2, Article 5

Directive (EU) 2019/770 on certain aspects concerning contracts for the supply of digital content and digital services is one of several EU secondary law acts which aim to regulate the behaviour of subjects of the digital market and to create a clear legal framework for the supply of digital data. The author analyses the Directive by comparing it with national laws on consumer protection and uncovers what new rights the Directive has given to the consumer and whether it can fulfil its declared goals. Possible gaps in regulation are also given attention, with de lege ferenda reflection. The author concludes that the Directive grants several new rights to the consumer with regards to the technological aspects of the supply of digital content and services. However, for the same reason, the directive reduces consumer protection in some areas. It is also concluded that the new regulation is not specific enough, which might hinder the fulfilment of the Directive’s goal in the long run.