Съдебна практика

  • Данни за случая
    • Национален идентификатор: Administrative Court, Sofia, Judgment 1987/19
    • Държава-членка: България
    • Общоприето наименование:N/A
    • Вид решение: Административно решение в процес на обжалване
    • Дата на решението: 22/03/2019
    • Съд: Administrative Court, Sofia
    • Заглавие:
    • Ищец: Bulgarian telecommunications company EAD
    • Ответник: Consumer Protection Commission
    • Ключови думи: lack of conformity, presumption
  • Членове от директивата
    Consumer Sales and Guarantees Directive, Article 5, 3.
  • Уводна бележка

    The presumption under article 5(3) of Directive 1999/44 is only applicable to civil matters between the seller and the consumer. It is not applicable in the administrative process of imposing sanctions on traders who have failed to comply with their obligation to satisfy consumer complaints.

  • Факти

    The plaintiff is a mobile operator who sold a mobile phone to a consumer. The phone turns out to be defective during the first six months after the sale. The plaintiff refuses to carry out warranty repairs on the grounds that the phone was exposed to moisture after the sale.

  • Правен въпрос

    The Consumer Protection Commission issued a penalty injunction against the plaintiff for dissatisfaction with the consumer’s complaint, because the plaintiff did not prove that the defect occurred after the phone was handed over to the consumer.

    The plaintiff appealed this penalty injunction before the Sofia Regional Court, which reduced the sanction, but confirmed the fact of committing the violation. The plaintiff appealed before the Sofia Administrative Court, which completely annulled the sanction.

     

  • Решение

    The Sofia Administrative Court held that:

    It is the responsibility of the Consumer Protection Commission as a sanctioning authority to prove that the defect of the phone existed at the time of its transfer from the seller to the consumer. The presumption under article 5(3) of Directive 1999/44 is only applicable to civil and commercial matters between the seller and the consumer in relation to commercial guarantee for consumer goods. Legal presumptions do not have legal relevance in the administrative process.

    The principles of uncovering the truth and internal judgement require an objective and complete examination of all circumstances without exception and do not allow any redistribution of the burden of proof. The presumption under article 108 of the Consumer Protection Act is intended to protect the consumer who may rely on it in civil and commercial matters with the seller. The sanctioning authority cannot use the presumption under article 108 of the Consumer Protection Act to narrow the scope of its burden of proof.

    Пълен текст: Пълен текст

  • Свързани случаи

    Няма налични резултати

  • Правна литература

    Няма налични резултати

  • Резултат

    The Sofia Administrative Court annulled the First Instance Court’s judgement penal order of the Consumer Protection Commission.