Съдебна практика

  • Данни за случая
    • Национален идентификатор: Administrative Court Shumen, Judgement 220/2020
    • Държава-членка: България
    • Общоприето наименование:N/A
    • Вид решение: Административно решение в процес на обжалване
    • Дата на решението: 27/10/2020
    • Съд: Административен съд Шумен
    • Заглавие:
    • Ищец:
    • Ответник:
    • Ключови думи: consumer guarantee
  • Членове от директивата
    Consumer Sales and Guarantees Directive, Article 3
  • Уводна бележка

    The lessee has the rights of a buyer in the presence of a defect in the goods and when filing a complaint.

    If the goods are accepted by the trader upon filing a complaint due to scratches on the case, and only subsequently during the inspection by a service corrosion is established, caused by moisture penetration into the case, then this is not grounds for denial of the complaint if the trader does not prove that moisture had penetrated before the phone was handed over to him by the user.

  • Факти

    A lease agreement for a mobile phone was concluded between a consumer and a trader. The Consumer Protection Commission imposed a property sanction on the trader for unreasonably denying a mobile phone complaint. The phone was handed over by the user with the complaint that it "does not turn on". Upon receiving it, an employee of the trader noted that there were scratches on the case. The dealer refuses to satisfy the complaint, as the service department gives the opinion that the phone has a corroded board due to water penetration into the case. The trader accepts that this damage is not covered by the warranty, as it occurred after the phone was handed over to the user and is the result of external influences.

  • Правен въпрос

    Does the lessee have the rights of a buyer in the presence of a defect in the goods?

    How should the trader establish that the defect subject to the claim is not covered by the statutory warranty?

  • Решение

    The Administrative Court considers that the lessee has the rights of a buyer in the presence of a defect in the acquired goods. Although the literal interpretation of the Consumer Protection Act excludes lessees, given the fact that they are also a weak point in relations with traders, the law must be interpreted broadly in order to meet the goal set by the legislator, to protect consumers as much as possible.

    The Administrative Court also considers that after accepting the goods, the employee of the trader did not indicate that there was corrosion of the board, as this was later established by the service, and it cannot be concluded that this defect existed at the time of delivery of the goods, due to which the consumer's complaint should have been satisfied and the Consumer Protection Commission correctly sanctioned the trader.

    URL: http://www.admcourt-sh.org/index.php/2015-02-09-09-37-33/aktove-na-sada/6553-193-2021

    Пълен текст: Пълен текст

  • Свързани случаи

    Няма налични резултати

  • Правна литература

    Няма налични резултати

  • Резултат

    Shumen Administrative Court confirms the decision of the Shumen District Court and the penal decree of the Consumer Protection Commission.